Before your visit

Questions answered before you book.

Most prospective patients want clarity before scheduling — about referrals, payment, what the first visit looks like, virtual options, and whether Idaho Regenerative Medicine (IRM) may be the right fit. This page gathers those answers in one place.

Getting started

Before you schedule.

Do I need a referral?

No referral is required. You can book the Get to Know You Consult directly online or by calling 208-370-2380.

What is the first step for new patients?

Most new patients begin with a Get to Know You Consult — a relationship-first conversation to hear your story, clarify goals, and decide whether IRM is the right fit. See the New Patients guide for the full flow.

Do I need to know which therapy I want before I call?

No. Many patients arrive without knowing whether they need PRP, hormones, peptides, or another approach. The consult is designed to listen for the pattern first, then discuss what assessment or care may make sense.

What if I am not sure IRM is right for me?

That is exactly what the consult is for. There is no obligation to proceed with care. The goal is clarity, education, and fit.

Payment & insurance

How billing works.

Does IRM accept insurance?

IRM is a cash-pay clinic. We do not bill insurance directly. Many patients use HSA or FSA accounts when eligible — ask your plan administrator if naturopathic or regenerative services qualify.

When is pricing discussed?

Pricing depends on your individualized plan. The consult is the starting point to understand your needs; specific therapy costs are discussed when a care plan is being considered.

Are payment plans available?

Ask the office about options when you schedule or during your consult. The team can explain what may be available for your situation.

Your first visit

What to expect.

How long is the Get to Know You Consult?

It is a focused visit designed for a thorough conversation. Duration varies based on complexity, but plan enough time to share your story without feeling rushed.

What should I bring?

Prior labs, imaging reports, medication lists, and notes from other providers help — but nothing is required to book. Bring whatever you have that tells your health story.

Can my first visit be virtual?

Yes, when appropriate. Some new patient consults can be done via telehealth. Learn about virtual appointments. Injection therapies, IV therapy, ultrasound, and certain procedures require an in-person visit at our Garden City clinic.

Where is the clinic?

5513 N Glenwood St., Suite C, Garden City, ID 83714 — centrally located in the Treasure Valley, minutes from Boise, Meridian, Eagle, and Nampa. View location details.

What are your hours?

Monday–Friday, 10am–6pm, by appointment only.

Is there parking at the clinic?

Yes. Free on-site parking is available at 5513 N Glenwood St. Arrive a few minutes early for your first visit to locate Suite C.

What if I need to cancel or reschedule?

Contact the office as soon as possible at 208-370-2380. Cancellation policies may apply depending on notice given — ask the team when you book.

Can I complete intake forms before my visit?

Yes. After booking, you receive secure intake paperwork by email. Completing forms ahead of time helps your visit focus on your story and goals.

Day-of checklist

Helpful to have ready.

  • Photo ID and insurance/HSA card if using HSA/FSA
  • Current medication and supplement list
  • Prior lab results or imaging reports (printed or digital)
  • Notes from other providers, if relevant to your story
  • Your top questions and what you hope health will make possible

Nothing on this list is required to book. The consult is designed to start with your story. Detailed records review happens during clinical visits when appropriate.

About care at IRM

Philosophy & expectations.

What kind of medicine does IRM practice?

Doctor-led naturopathic regenerative medicine with a root-cause, whole-person framework: Listen & Map, Restore the Terrain, Regenerate Tissue, and Optimize Longevity. Learn about our approach.

Are outcomes guaranteed?

No therapy can guarantee a specific outcome. Regenerative and whole-person care work best when expectations, readiness, and partnership are aligned. Therapies are discussed with evidence, risks, alternatives, and reasonable goals.

Is the information on this website medical advice?

No. Website content is educational. Individualized medical advice comes through your consult and care plan with the IRM team.

Ready when you are

The next step is a conversation,
not a commitment.

Book your Get to Know You Consult or explore scheduling options when you are ready.